Operations Support

Job information Operations Support from the Company The CSG Group of Companies, this latest Operations Support job vacancy is located in the city Exeter, NH. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administrative field have been opened and published up to the specified time.

Job Description :

We’re seeking a well-organized Team Player with high attention to detail, critical thinking, and multi-tasking abilities. We are a fast-paced, family-owned local group of companies achieving big things. This role is 20% Customer Service, and 80% Operations.

Job Type: Part-time with potential for expansion to Full-time

Job Responsibilities:

• Order Processing & Support
• Order Processing
• Wholesale
• Appliance

• Freight coordination & management
• Confirm delivery & distribute invoices

• Customer Service:
• Fielding, processing, and delegating phone calls
• Managing & responding to Orders inbox
• Responding to the requests and needs of Clients & Vendors in a timely manner via phone & email
• Providing updated product and price lists to Clients & Vendors
• Conflict & Resolution Management
• Client & Vendor communications
• Mass emails
• Shortages, delays, updates, responses to inquiries.

• Operations Support:
• Service call setup and follow-through
• Appliance Repair setup and follow-through
• Coordinate installs, removals, and service transitions
• New Vendor research, outreach & on-boarding
• Special Projects as needed

• Survey Project Support
• Confirming Surveyor coverage for pending projects
• Researching alternative coverage options
• Sending support communications & updates through duration of survey projects

• Compliance Monitoring
• Noncompliance & Account-hold resolution
• COI updates
• W-9 updates
• MSA & SOW outreach
• Maintain Database integrity & accuracy
• Price books
• Account pages
• Contracts
• MSA & SOWs

Skills:

• Multitasking
• Strong attention to detail – Job requires being careful about detail and thorough in completing work tasks.
• Computer software experience & competency – Windows, Outlook, Excel, Office, Search Engine functionality
• Database competency – Salesforce and/or Quickbase experience preferred
• Time management & organization
• Critical thinking and creative problem-solving
• Ability to follow direction and outlined procedures
• Punctuation, capitalization, and grammar proficiency
• Determination to succeed and serve others
• Persistence with observing, receiving, and otherwise obtaining information from all relevant sources.
• Oral expression – The ability to communicate information and ideas in speaking so others will understand.

Experience and Education:

• Minimum 3 years’ experience in related fields.
• Associates Degree is preferred.’

‘Benefit Conditions: * Only full-time employees eligibleCOVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

• 40 – 8AM – 5PM, Monday – Friday

Work Location:

• One location

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Work Remotely

• No

Job Type: Full-time

Pay: $23.00 – $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Application Deadline: 11/20