Telesales Associate

Job information Telesales Associate from the Company S&S Worldwide Inc., this latest Telesales Associate job vacancy is located in the city United States. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Call Center field have been opened and published up to the specified time.

Job Description :

S&S Worldwide

Colchester, CT

JOB DESCRIPTION

Position: Telesales Representative Dept: Sales

Reports to: Telesales Team Lead EEO Group: 7

Summary of Responsibilities:

Initiates outbound calling campaigns to existing and past customers. The focus is on developing constructive and cooperative working relationships while setting the platform for future sales growth.

Primary Duties:

• Initiates contact with existing, past and potential customers. Captures customer specific information pertaining to available programs, budget and purchase needs. Identifies reasons why customers are no longer purchasing and reports to management. Extends special offers and promotions designed to initiate customer service

• Develops constructive and cooperative work relationships. Maintains prospective client pool through telephone networking and campaigns. Adjusts sales scripts to better target the needs and interests of specific customers. Structures follow-up plan adhering to department call protocol

• Explains products, services and prices and answers customer questions

• Maintain records of contacts, accounts, and orders

• Contacts customers with products on backorder, recommending alternate product choices

• Facilitates catalog requests and processes customer orders for merchandise as needed

• EEOC – Know your Rights

Qualifications:

• High School Diploma Preferred

• No Prior Experience Required