Bookstore Relationship Manager and Financial Analyst

Job information Bookstore Relationship Manager and Financial Analyst from the Company Macomb Community College, this latest Bookstore Relationship Manager and Financial Analyst job vacancy is located in the city Clinton Township, MI. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Supervisor field have been opened and published up to the specified time.

Job Description :

Job Function

Maintains positive relationship with college bookstore and ensures the bookstore meets the services levels of students, staff, and faculty. Performs under general guidance a variety of tasks requiring decision making and involving a high degree of accuracy in observing, recording, and transmitting data while adhering to precise procedures and standards.

Job Responsibilities

• Expected to proficiently use Microsoft Office Word, Excel, Outlook, and Teams. Daily, this position uses other software programs like Colleague, FA Link, Business Intelligence, and document imaging system.
• Research and resolve bookstore-related issues in collaboration with the third-party bookstore vendor.
• Co-lead the bookstore taskforce to plan for upcoming semesters, continuously improve processes for timely course material distribution and ensure smooth bookstore operations.
• Manage the Macomb Day One Access program including reviewing and loading inclusive access fees and reconciling related invoices.
• Maintain accurate files, process invoices, and monitor accounts via Colleague and other systems; maintain confidentiality in accordance with FERPA and other standards.
• Work with system integration tools such as FA Link; test new releases and patches to ensure smooth system operations.
• Respond timely to bookstore inquiries from faculty, staff, and students, manage service tickets, and communicate efficiently via email and other channels.
• Assist with bookstore marketing effort and communicate bookstore services with students; maintain and update bookstore portal pages on the college website.
• Work cross-functionally with departments like Financial Aid, Records and Registration, Grants, and the Learning Unit; communicate effectively about bookstore processes and billings.
• Adapt to increased workloads during peak periods like the beginning of each semester; will be expected to be able to deal with multiple tasks at one time.
• Must project a good image and show courtesy when dealing with the faculty, staff, students, and vendors.
• Stay current on bookstore trends and industry standards; attend workshops and conferences relevant to position, as needed.
• Prepare reports and perform reconciliations, as assigned, using Excel and system data, ensure accuracy in financial activity.
• Assist with Foundation accounting; prepare monthly reports, load budgets, create accounts and assist with year-end entries and schedules.
• Serve as backup for the ORS Michigan Public Schools Employee Retirement System bi-weekly reporting, as needed.
• Perform other duties as assigned.

Education

Associate degree or higher in accounting or associate degree or higher in business administration with accounting coursework and 1 or more years of experience required Bachelor’s degree in accounting preferred. OR Associate degree or higher in related field with 3 or more years of experience in accounting.

Qualifications

Three years related customer service experience required.