Bilingual Collection Agent

Job information Bilingual Collection Agent from the Company Nationwide Credit Corporation, this latest Bilingual Collection Agent job vacancy is located in the city Alexandria, VA. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Accounting field have been opened and published up to the specified time.

Job Description :

---SIGN ON BONUS---COMMISSION---PAID TRAINING---BENEFITS---PTO---PAID HOLIDAYS---

WE ARE ALWAYS LOOKING FOR GREAT TALENT!!!

DO YOU WANT TO MAKE THE SALARY YOU DESIRE?

COME JOIN THE MONEY TEAM AND DOUBLE YOUR SALARY!!!

A GREAT OPPORTUNITY IS AWAITING JUST FOR YOU!!!

Nationwide Credit Corporation is a prosperous collection agency located in Alexandria VA. We are currently in pursuit of a talented Bilingual Bill Collector as a new addition to our high revenue producing Collections team. Do you enjoy working in a fast-paced, multi-tasked environment? If you are a problem solver, self-motivated and a quick thinker, then you may be who we are in pursuit of! We are looking for an individual who is responsible for resolving outbound calls for the organization.

Specific Duties:

• Placing outbound calls to assist consumers in resolving their past due accounts
• Taking inbound calls to assist consumers in resolving their past due accounts
• Notating the account housing database accurately with each correspondent
• Handling the account according to account standards as outlined in training documents/manuals
• Maintaining efficient utilization balance between on phone/wrap up/wait and talk time
• Meeting production goals
• Displaying accurate client knowledge
• Maintaining acceptable Compliance reports monthly
• Respond effectively and quickly to account and department needs and issues
• Complying with Federal and state laws as well as company policies during daily activities
• Other duties as assigned

Qualifications:

• High School Diploma or GED
• Excellent communication skills. Ability to communicate with all levels of employees and management
• Ability to multi- task in a fast-paced environment
• Detail orientation
• A strong sense of teamwork and cooperation with management, and coworkers
• Ability to plan, prioritize and organize efficiently and effectively
• Outstanding customer service and communication skills
• Self-motivation and sound judgment
• Strong negotiation skills and able to work independently
• Active listening is required
• Bilingual required

Salary $18-$23/hr. With Commission or With Out Commission.

Job Type: Full-time

Salary: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Physical setting:

• Call center

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Signing bonus

Ability to commute/relocate:

• Alexandria, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Spanish required

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Physical setting:

• Call center

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay
• Signing bonus

Experience:

• Phone etiquette: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person