Job Description:

Job information Operations Administration and Support from the Company Superior Plus Propane, this latest Operations Administration and Support job vacancy is located in the city Concord, NH located in the country United States . This latest job opening is open to job seekers who have the latest education / graduate Associate Degree . Job Vacancies in this Admin Clerk field have been opened and published up to the specified time.

Job Responsibility:

The Operations Administration & Support is cross-functional role that is responsible for utilizing standard procedures to provide a “best in class” level of service. The Operations Support Representative (OSR) works collaboratively with the Delivery, Service and Customer Service teams through accurate and timely processing of work orders, payments, deliveries, and when required support overflow of inbound and outbound customer calls. The OSR will also update and maintain customer account information ensuring that account data is current and accurately reflects customer status or inquiries. Flex Schedule Position Role and Responsibilities

• Posting daily truck deliveries in database including:
• Researching and correcting any posting errors or issues
• Re-pricing deliveries when necessary
• Posting Meter Readings
• Communicate discrepancies or issues to the appropriate contact
• Process daily service work orders:
• Communicate discrepancies or issues to the appropriate contact
• Ensure work orders are processed in a timely and efficient manner
• Process daily payments as well as any incoming or outgoing correspondence
• Varied administrative and clerical tasks & support to site functions
• Assist with record retention compliance
• Validate and review customer account information to ensure compliance and accuracy.
• Update system information as required and obtain any missing information as needed
• Provide additional support to the Customer Service team as necessary including but not limited to answering calls, facilitating service, taking payments, etc.
• Other duties as assigned

Qualifications, Certifications, Endorsements and Educational Requirements

• High school diploma or equivalent
• Two (2) years previous customer service and administration experience
• Proficient in Microsoft Office
• Work collaboratively as a positive, contributing team member, as well as independently
• Detail oriented, accurate data entry skills

Superior Plus Propane has a vision to be the Premier Propane distribution company within the United States. To that end, we pride ourselves on delivering excellent customer service to ALL of our customers both internal and external. We have a collaborative work style and we make decisions based on analytics and best practices. Superior encourages work/life balance as seen in our above industry standard PTO program as well as the flexible work schedules we offer. Benefits: Our benefit package is designed with the employee in mind and includes: excellent health coverage, generous paid time off, flexible scheduling and much more!

• Medical, dental, vision insurance - Single plan is free
• Retirement planning and profit sharing
• Employer paid short/long term disability
• Employer funded HSA account
• Employer Sponsored - Employee Assistance Program
• Tuition Reimbursement - Access to in-house learning portal
• Convenient casual dress environment

Keywords : Concord jobs

Closed Date : 2024-12-15